Accessibility Statement
Our commitment to making notary services accessible to everyone
Our Commitment
NotaryHub is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
We believe in creating an inclusive platform where anyone can find and book notary services, regardless of their abilities or the technology they use.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
✅ WCAG 2.1 Level AA Compliant
NotaryHub is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard, but we are actively working to achieve full compliance.
Accessibility Features
Keyboard Navigation
Our site is fully navigable using only a keyboard, with visible focus indicators and logical tab order.
Screen Reader Support
ARIA labels, landmarks, and semantic HTML ensure compatibility with screen readers like NVDA and JAWS.
Color Contrast
Text and interactive elements meet WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text).
Responsive Design
Our site adapts to any screen size and supports zoom up to 200% without loss of functionality.
Form Labels
All form fields have associated labels, error messages are clear, and required fields are indicated.
Focus Management
Skip links and focus indicators help users navigate efficiently without visual confusion.
Known Limitations
Despite our best efforts to ensure accessibility of NotaryHub, there may be some limitations. Below is a description of known limitations and potential solutions:
- Some older PDF documents may not be fully accessible. We are working to convert these to accessible HTML formats.
- Third-party map integrations may have accessibility limitations beyond our control.
- Some decorative images may lack alt text. We are auditing and updating these.
Third-Party Content
Our site may contain links to third-party websites and embedded content from external sources. We cannot guarantee the accessibility of content we do not control, but we strive to select partners who share our commitment to accessibility.
Technical Specifications
Accessibility of NotaryHub relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML5
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Assessment Approach
NotaryHub assesses the accessibility of our platform through the following approaches:
- Self-evaluation using automated testing tools (Lighthouse, axe DevTools)
- Manual testing with keyboard navigation and screen readers
- User feedback and support requests
- Regular accessibility audits by our development team
Feedback and Contact Information
We welcome your feedback on the accessibility of NotaryHub. Please let us know if you encounter accessibility barriers or have suggestions for improvement:
Phone
1-800-NOTARY-1Postal Address
NotaryHub Accessibility Team
123 Main Street, Suite 100
Houston, TX 77001
We aim to respond to accessibility feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with the appropriate regulatory authority. We encourage you to contact us first so we have the opportunity to address your concerns directly.
Date and Version
This accessibility statement was created on March 9, 2026, using the W3C Accessibility Statement Generator Tool. It was last reviewed on March 9, 2026.